Troubleshooting
The invitation didn’t arrive, the QR code won’t scan, photos won’t upload: fixes for the most common problems.
The invitation SMS or WhatsApp message didn’t arrive
If an invitation you sent didn’t reach your guest: number format, carrier delays, blocked messages and alternative channels.
The QR code won’t scan, or the studio transfer throws an error
If you get an error transferring from Vowlia Studio to the app: the same-account rule, how to scan the QR code, and the alternative link.
Photos won’t upload, or the invitation won’t open
If your guests can’t upload photos or the invitation link won’t open: capacity, connection, file format and browser checks.